iClassDee HelpDesk - How to delete a Parent Account

iClassDee HelpDesk

For Family

See how iClassDee works for your child.

iClassDee Basics

Create a Parent Account

Adding Multiple Students to a Parent Account

Invite a parent or relative to connect your child

I Cannot Log Into My Account

Delete a Parent Account

Transfer administrator rights

How to Delete your Parent Account?

1. Log into your account on the iClassDee app.

2. Click on the "Me" icon in the bottom right corner.

3. At the bottom of the Account page tap "Delete account".

Tips:

Make sure you have transferred the administrator permissions to other family member accounts.
Admin rights can only be transferred to the "Dad", "Mom", "Grandpa", "Grandma", "Husband" or "Wife" of the sub-account.

You may want to know: How to transfer administrator rights.

What happens if you delete your account?

You won't be able to reactivate your iClassdee account. The profile information in iClassdee will be permanently deleted.
If you back to iClassdee with the same email from Line, Facebook, or other ways after deleting your account, we will create a new iClassDee account for you.
If you are the administrator of child accounts, all the photos, posts, and everything else which have been added here will be permanently deleted.
If you are not the administrator of child accounts, some messages in the iClassdee notification, photos, and everything else you’ve added here may still be visible to other family member accounts, but the name of your account will display as “deleted account”.

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